💬 Support

How can we help you?

Our team is here to help. Reach out anytime and we'll get back to you as soon as possible.

Contact Us

✉️

Email Support

Send us a message and we'll respond within 24 hours on business days.

[email protected]

Frequently Asked Questions

How do I cancel my subscription?

Open the App Store on your iPhone → tap your profile icon → Subscriptions → MORFYN → Cancel Subscription. Your Pro access remains active until the end of the billing period.

I was charged but my Pro features are not active.

Pull down to refresh the app, or go to Settings → Restore Purchases inside the app. If the issue persists, email us with your Apple ID and we'll sort it out immediately.

How do I delete my account and data?

Go to Profile → Settings → Delete Account inside the app. This permanently removes all your data from our servers. If you need help, email us at [email protected].

The AI photo analysis is not working correctly.

Make sure the photo is well-lit and the food is clearly visible. For complex dishes, try taking the photo from directly above. If the issue continues, please email us with a screenshot.

Can I use MORFYN on Android?

MORFYN is currently available on iOS only. Android support is on our roadmap — follow us for updates.

How do I restore my purchases on a new device?

Install the app, sign in with the same account, then go to Profile → Settings → Restore Purchases. Your subscription will be restored automatically.

Average response time: under 24 hours · Monday – Friday